IT maintenance and repair for your devices in Portugal
A broken laptop means a person who cannot work. We diagnose faults remotely or on site, deal with vendor warranties in Portugal and keep an inventory of devices, warranties and age for your global team.
Maintenance & Repair: what we do
Preventive maintenance
Scheduled checks, updates and cleaning of local equipment.
Fault diagnosis
Quick identification of the problem, remotely or on site.
Warranty handling
Opening and following up warranty cases with Dell, HP, Lenovo and other vendors.
Repairs and parts
Disks, memory, screens, keyboards, batteries and power supplies.
Spare devices
Option to keep pre-configured spares so users keep working while theirs is repaired.
Asset and lifecycle tracking
Devices, warranties and age recorded, so replacements can be planned.
A clear process, from assessment to ongoing service
- 01
Assessment
A call with your IT team and a review of the local setup: what exists, what is critical and where the risks are.
- 02
Proposal
Scope, timeline, responsibilities and price in writing, in English.
- 03
Onboarding
Access, documentation and processes aligned with your global team, then a phased start.
- 04
Ongoing service
Support, monitoring and regular reporting, with response times set in the contract.
Maintenance & Repair in Lisbon, Porto and across Portugal
Engineers in Lisbon and Porto for on-site work, and remote support for sites anywhere in Portugal.
Frequently asked questions
Do you handle vendor warranties in Portugal?
Yes. We open and follow up cases with the vendors and coordinate the technician visit if needed.
Can you keep spare devices for us?
Yes. We can hold a small pool of pre-configured spares for quick swaps.
Do you repair out-of-warranty devices?
Yes. We tell you first whether repair is worth it compared with replacement.
Do you offer maintenance contracts?
Yes, with scheduled visits and priority on repairs.
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